Privacy Policy

Your trust is our priority. Learn how we protect your sensitive mental health data.

At StayUnfiltered, we recognize that mental health data requires the highest level of protection. This policy outlines our commitment to safeguarding your sensitive information in compliance with Indian data protection regulations.

Last Updated: May 10, 2025

Sensitive Data Handling

Mental health data is categorized as Sensitive Personal Data or Information (SPDI) under Indian law. We handle this data with the highest care, following applicable data protection standards.

Explicit User Consent

We seek clear, informed, and voluntary consent from users before collecting or processing any sensitive personal information, including mental health disclosures or therapy records.

Data Minimization

We only collect information that is absolutely necessary to provide our services—nothing more. Optional fields are clearly marked as such.

Right to Access & Deletion

Users have the right to:
  • Access their personal data
  • Request corrections
  • Request deletion of their data ("Right to be Forgotten")

Anonymity Options

Users can share content anonymously within the community. No identity is linked to anonymous posts unless the user chooses otherwise.

Data Storage and Security

User data is stored on secure, encrypted servers. We implement strong cybersecurity protocols to prevent unauthorized access, breaches, or misuse.

No Data Sharing Without Consent

We do not sell, rent, or share personal or mental health information with third parties without explicit user consent, except when legally obligated.

Therapy Confidentiality

All therapy sessions are private and confidential. Therapist-client communications are never shared with other users, staff, or platforms.

Third-Party Tools

We ensure that all third-party tools or services we use (for hosting, analytics, etc.) comply with strong data protection standards and do not misuse your data.

Breach Notification

In the unlikely event of a data breach, we will notify users and relevant authorities (such as CERT-In) in accordance with Indian cybersecurity rules.

Policy Updates

We will notify users of any material changes to our privacy practices through the platform or registered email, ensuring transparency and choice.

Your Privacy Rights

Under applicable Indian laws and regulations, you have the following rights regarding your personal data:

Access Rights

You may request access to the personal information we hold about you at any time.

Correction Rights

You may request correction of inaccurate or incomplete personal information.

Deletion Rights

You may request deletion of your personal data when it's no longer necessary for our services.

Data Portability

You may request a copy of your data in a structured, commonly used format.

Contact Our Privacy Team

If you have questions about this privacy policy or wish to exercise your privacy rights, please contact our Data Protection Officer:

Registered Office

StayUnfiltered Technologies Pvt. Ltd.

123 Privacy Lane, Tech District

Bangalore, Karnataka 560001

India

We typically respond to privacy inquiries within 48 business hours. For urgent matters regarding data security, please include "URGENT" in your subject line.